Jerome Jordan is a healthcare administration professional whose work centers on compliance, intake coordination, and documentation accuracy within large care systems. In South Carolina, his experience spans state workforce operations and hospital-based talent acquisition, offering him a broad perspective on how administrative precision supports personalized patient care trends. Through roles focused on HIPAA adherence, insurance verification, and patient onboarding, he contributes to processes that help ensure individualized care delivery is supported by accurate and secure information. His background in direct care environments and human resources compliance provides practical insight into how policy, technology, and patient experience intersect across the US healthcare industry.
Personalized Patient Care Trends in the US Healthcare Industry
The healthcare industry is defined by rapid and constant change. A combination of medical and technological advances requires caregivers, facility operators, and all other members of the care continuum to remain abreast of best practices and adjust their techniques and strategies to ensure the best patient outcomes. Many healthcare industry trends that emerged in 2025 focused on personalized care.
To begin, genomics and precision medicine represented a major advancement in the healthcare industry in 2025 and should continue to define the medical landscape for years to come. The United States Food and Drug Administration defines precision medicine, also known as personalized medicine, as a unique approach to medical treatments and disease prevention that eschews the “average patient” modality and tailors all services to a specific patient’s genetic makeup, environment, and lifestyle, among other factors.
Many medical practitioners have shifted away from the “one-size-fits-all” approach to care, particularly in oncology. Examples include customized cancer treatments to the specific genetic mutations associated with a patient’s tumors, allowing for highly targeted attacks on cancerous growths. Precision medicine has also fueled advances in the diagnosis and treatment of rare health conditions, allowing for minimal side effects and optimal effectiveness.
Precision medicine is a complex, multifaceted segment of the US healthcare industry. One of the foundational elements involves pharmacogenomics, a field of medicine that studies how a person’s genes influence their individual responses to medications. For example, pharmacogenomics can help doctors understand how a specific patient will metabolize a medication before administering it, allowing for a safer, more effective treatment plan.
Other personalized health trends shaping the industry in 2025 and beyond involve the patient experience, such as the proven benefits of telehealth services. The National Institutes of Health describe telehealth systems as technology-based virtual platforms that provide patients with immediate access to numerous kinds of health information.
Telehealth services play a key role in expanding access and improving outcomes for patients with a wide range of health issues. When it comes to the benefits of implementing telehealth support, the numbers speak for themselves: telehealth networks can lead to an 84 percent reduction in wait times for medical specialists, a 92 percent decrease in travel time for rural patients, and 63 percent fewer instances of hospital readmissions. Furthermore, telehealth can generate $42 billion in annual savings for the healthcare industry, not to mention that 82 percent of patients and 71 percent of care providers report positive telehealth experiences.
Unfortunately, the advent of telehealth networks has also raised a few concerns within the nation’s medical industry. For example, some patients may lack the funds to purchase the equipment needed to use telehealth services, while others may live in regions of the country with unreliable internet speeds and connections. Further, cybersecurity vulnerabilities have become a pressing concern in the healthcare industry, particularly regarding sensitive patient data. With these challenges in mind, practitioners and industry leaders must continue to expand and innovate personalized care in ways that benefit all patients in America.
Lastly, while emerging technologies and new digital platforms have facilitated many healthcare industry trends in recent years, care providers cannot overlook the cornerstone of the patient experience: safety. Patients who have a high perception of safety in hospital settings are 85.3 percent likely to recommend the facility to others, with even a slight decrease in perceived safety dropping that figure to 34.6 percent. The numbers are even more stark when it comes to medical practices, underscoring the importance of safe, reliable care for all patients.
About Jerome Jordan
Jerome Jordan is a talent acquisition partner at Prisma Health, where he supports compliance operations, intake coordination, and documentation standards. Based in South Carolina, his professional background includes roles in human resources, direct care, and youth support services. He holds an MBA in health services and risk management from the Metropolitan College of New York and remains involved with community and philanthropic organizations.
